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45-day guarantee and warranty policy

Warranty and 45-day Guarantee Policy:


1-Year Limited Warranty:
- Automatically Included: Each product comes with a 1-year limited warranty covering manufacturing defects or malfunctions arising from the production process. This includes issues related to materials, workmanship, or manufacturing errors. Damages resulting from normal wear-and-tear or inappropriate use are not covered under this warranty.

Lifetime Warranty Option:

  • Price: Customers have the option to purchase a lifetime warranty for ₱250.
  • Purchase Conditions:
    •  The lifetime warranty must be purchased alongside the product.
    •  Each warranty can be applied to only one product on the same order.
    •  If a customer orders multiple products and selects only one lifetime warranty, it can be applied to only one of the products in the order.


Initiating a Warranty Claim:

  • To initiate a warranty claim, customers must contact our customer support team.
  • For the 1-year limited warranty, customers do not need to purchase anything additional; it is automatically included with the product.
  • For the lifetime warranty, customers must provide the order number and details of the product for which the lifetime warranty was purchased.


Warranty Coverage:

  • The lifetime warranty covers the same conditions as the 1-year limited warranty but extends for the lifetime of the product.


Claim Process:

  • A quality check will be conducted upon receipt of the returned product. This process may take up to 3-5 business days.
  • For both warranties, following a successful quality check confirming the product meets warranty conditions, customers may choose a refund, replacement, or repair based on availability.


Non-Transferable:

  • Both the 1-year limited warranty and the lifetime warranty are non-transferable and apply only to the original purchaser.


Non-Returnable Items:

  • Items purchased on sale, as part of a special promotion, or marked as “final sale” are not eligible for warranty coverage.


Fraudulent Activities:

  • We reserve the right to refuse service to anyone suspected of fraudulent activities, including but not limited to multiple warranty claims, intentional damage to products, or exploitation of the warranty policies.


Governing Law:

  • These terms and conditions are governed by and construed in accordance with the laws of the Philippines.


Changes to Terms:

  • We reserve the right to modify these terms and conditions at any time without prior notice.


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By purchasing a product, you agree to these terms..

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90-Day Warranty

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